I help software organizations improve resilience and achieve operational excellence | Former Principal Engineer at AWS | Follow for posts on resilience

Software engineer. Angel investor & adviser. Creator of tracing platform Jaeger. Author of “Mastering Distributed Tracing”. https://shkuro.com/

Prof Marketing, NYU Stern • Host, CNN+ • Pivot, Prof G Podcasts • Bestselling author, The Four, The Algebra of Happiness, Post Corona • profgalloway.com

Hi! I'm a Senior Principal Engineer at Amazon. In the last 27 years, I've worked at Google and Microsoft as well.

Co-founder and CEO at LightStep, Co-creator of @OpenTelemetry and @OpenTracing, built Dapper (Google’s tracing system).

Engineering Leader, Open Source, Observability, Search, i18n, NLP. Work at AWS. Board Director at Unicode Consortium. OpenTelemetry Governance Committee member.